Being an au pair or a host family is exciting, but can also be tricky for both sides. An au pair seeks new tasks, a new language and a new family in a foreign country. The host family seeks a trustworthy old daughter or son for a limited period of time. A lot of mutual trust is needed.
 

Our Security and Quality Measures

In order to make this adventure a success for both sides, we ensure the quality and trustability of the users' data by applying various measures. Checking profiles is one of them. These checks are done either automatically or manually by qualified manpower behind the scenes:

• Only the profiles of those au pairs and host families, who are currently seeking their match are indicated in the search results (i.e. of users, who have logged in within the last 14 days, who regularly answered their messages and who chose a future start date).
• For reasons of security and data protection, we delete profiles, which remained inactive for several months.
• We check the completeness and plausibility of profiles.
• We do random checks and  develop them continuously.
• In cases of doubt, we ask for further information (for example in the case of an unusual user conduct).
• In many cases, we demand a proof of identity.
• We inform our users about new scam methods.
• Profiles that contradict the basic idea of au pairing are deleted.